If you’re searching for VoIP phone systems for small businesses or digital voice services, you’ve likely seen horror stories about companies being locked into costly, long-term contracts.

At Devon Comms, we do things differently. We offer simple, transparent pricing and flexible service agreements with no finance traps or surprise charges.

The Problem: Long Contracts and Hidden Charges

A recent BBC News investigation uncovered how small businesses across the UK have been misled into seven-year telecom leases — some paying over £50,000 for just a handful of phones.

These providers often:

  • Hide lease agreements in the small print
  • Use third-party finance deals for hardware
  • Include automatic renewal clauses
  • Apply sharp price increases after a short introductory period

And since these are classed as “business contracts”, they’re not covered by typical consumer protections — there’s often no cooling-off period.

How Devon Comms is Different

We’ve built our business around doing things the right way. Here’s how we compare:

Industry Tactics Devon Comms
5–7 year locked-in contracts No lock-ins — standard 12 month minimum term
Introductory prices, then rate hikes Simple, honest pricing
Leased hardware tied to finance Optional hardware with upfront cost — no leasing traps
Hidden finance charges and clauses Clear agreements with no fine-print games

Ready to Switch to a Transparent VoIP Provider?

Let us help you simplify your business communications. With no pressure sales and no hidden terms, Devon Comms is the telecom partner your business deserves.

📞 Call 01803 501711 or 📧 email [email protected] to request a quote today.

📚 Learn more about our Digital Voice (VoIP) Phone Systems for Businesses.