Thinking of ordering a Starlink in Southeast England? Here is all you need to know.

For those who have been thinking about ordering Starlink’s satellite internet service, people in Southeast England may have noticed that new orders have stalled. Starlink has temporarily stopped taking on new customers due to network capacity reaching their limits in the area. This widespread issue affects parts of London, Kent, and Sussex, leaving many users wondering what to do next.

Why the pause?

This is not a permanent pause, with Starlink confirming this is only temporary while they expand their network infrastructure. Starlink is currently adding more ground stations and launching additional satellites to boost its coverage and capacity. Once those upgrades are complete, the standard Starlink service will be opened up again to new customers in the Southeast.

How would I know Starlink is not available in my area? 

You will see the following message if you attempt to order Starlink and it is not available in your area:

What options do I have now?

If you still want the Starlink high-speed internet, there is a way. Starlink has since offered a “Roam” service that can allow subscribers to connect with the network wherever its coverage is, avoiding the current restrictions in the Southeast. The Roam service does tack on an additional £16 per month but doesn’t incur the £75 congestion charge applied to residential, non-roaming packages. This makes it a good option for those who need reliable internet access now.

Good news for the Southwest

Another important thing to note is that these capacity issues are not affecting the Southwest of the UK. In fact, for residents in areas such as Cornwall and Devon, one can still subscribe to the standard Starlink Service without being told that there are any congestion issues. You can go ahead with your plans to get connected if you are in those regions.

Looking ahead

Whilst this will be frustrating to those people who are very keen to join Starlink in the Southeast, it is encouraging that Starlink is putting in work to increase its infrastructure. Eventually, this expansion will make the network less congested and create a better service for all users in the UK. Patience now will pay off in better connectivity in the near future.

Follow official communications from Starlink to find out when new orders will be accepted in your area. Things move quickly in the world of satellite internet, so expanded capacity might be just around the corner!

For more information, you can visit the Starlink Availability Map or check out their support articles on pre-orders and more.